What’s Included in Advanced I.T. and Why It Matters

Advanced I.T. includes everything in Essential I.T. and Managed I.T., plus a higher level of hands-on support, coordination, and involvement for businesses with more demanding technology needs.

• White-glove I.T. Support Tailored For Your Unique Business Needs: Some businesses need more than standard day-to-day IT support. Advanced I.T. gives us the ability to spend more time working directly with your employees, systems, and business processes, including additional on-site support and other technology needs that require a more hands-on approach.
• Vendor Relationship Management: We work directly with your internet providers, software companies, phone vendors, and other technology vendors when technical issues or projects require their involvement. Instead of your employees trying to coordinate between multiple companies, we help manage those conversations and work with the vendors to move issues toward a resolution.
• Extended Expert Engagement For Deeper Focus On The I.T. Environment: Businesses with larger or more complicated technology environments often require more ongoing attention than a standard IT setup. We spend additional time reviewing, managing, troubleshooting, improving, and planning your IT environment so complex systems receive the attention they need to remain secure, reliable, and aligned with your business.